1.    SUBJECT

This document represents the general conditions of Balevi Group Ltd., which regulate the conditions of use of the conclusion of a contract of sale with the Seller, the cookie policy and the personal data policy.


Balevi Group Ltd. was established in 2011. The company is engaged in the import and wholesale of fast moving consumer goods, has its own warehouse, transport and logistics. Balevi Brands is the online platform owned by Balevi group.

Correspondence data:

Company name: Balevi group OOD

Register No: 201456464

Address: 4003 Plovdiv, 5 Nikola Karadzhov Str.




The Buyer declares Their desire to order and buy Goods through the Site by placing an Order electronically or by telephone and which is accordingly registered by Them.

BALEVI BRANDS sends a notification to the Buyer. This notification is made electronically (email) or by phone.

Any use of the Site means that you have carefully read the general terms and conditions and have agreed to abide by them.


The Buyer may place Orders on the Site by adding the desired Purchase Products by following the steps specified on the Site.

Add to cart Goods can be purchased if available. Adding the Goods to the Cart without the Order being completed does not lead to the registration of the order and the automatic saving of the Goods.

The Buyer undertakes and is responsible for all data provided to BaleviBrands in connection with the Order to be correct.


Pursuant to the Personal Data Protection Act, the User has the right to access his / her own Personal Data, which he / she has entered or made available to BaleviBrands when using it on the Site.

BaleviBrands, informs that the Personal Data provided by the User are not given to third parties for advertising and / or promotional purposes.


The prices of the Goods announced on the Site are final and include VAT, as well as all other taxes and fees provided for in the current Bulgarian legislation.

The price and the method of payment are specified in each Order.

At this time, payment is only possible through the “Cash on delivery” option.


The Seller delivers the ordered and purchased Products through a courier company to the address or office of the courier company – BaleviBrands is not responsible for incorrectly entered or submitted by the User information about the delivery address.

The Seller ensures the proper packaging of the Products and the sending of the accompanying documents. If by any chance the shipment does not contain the necessary document for the ordered product, please contact us in one of the ways indicated on the Site and we will do our best to provide it to you as soon as possible.


Each product purchased from the online store of BaleviBrands is subject to return within 10 days of receipt by the Customer. The product must be in a decent commercial condition, its integrity must not be damaged with preserved packaging and label.

Products that do not meet the above conditions are not subject to replacement or return.

In case of exchange of goods, all courier costs are at the expense of the Client.


The brands and names of the products contained in the e-shop may be the property of third parties. This does not mean that after accessing the e-shop, a license or right to use any brand is granted without the consent (in writing) of a third party.

Any kind of information available on the E-shop, for example: (images, articles, etc.) are informative.Do not be interpreted as guidelines or advice from the provider to the user.

The provider may change the general conditions at any time, and does not guarantee the continuous operation of the e-shop.

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